We're here to help.
Bookings, business accounts, driver recruitment, lost property or just a question — call, WhatsApp, email, or use the form below.
Bookings & General
Questions about a booking, fares, or anything general.
Get in touch →Business Accounts
Monthly invoicing and priority dispatch for your company.
Open an account →Become a Driver
Join East Kent's largest local taxi network.
Apply now →Lost Property
Left something in the car? Let us know the details.
Report it →Get in touch
We'll get back to you within one business day.
Serving Canterbury & all of East Kent
From Canterbury out to Whitstable, Herne Bay, Faversham, Dover, Folkestone and Ashford, our drivers cover every corner of East Kent — so a car is always close by, day or night.
Call, WhatsApp or email any time — a local East Kent team answers, not a call centre.
Contact questions
We aim to reply within one business day, though most messages get a reply much sooner. For anything urgent — a booking today or tomorrow — call or WhatsApp instead of using the form.
Use the form above and select "Lost Property" as the reason. Include your journey date, approximate pickup/drop-off time and a description of the item — a booking reference speeds things up but isn't required.
Select "Complaint" in the form and include as much detail as possible — date, route and driver name if known. All complaints are reviewed personally and you'll hear back within one business day.
Yes — select "Booking or General Enquiry" and include your booking reference and journey date. We can send a receipt by email, and business account holders receive itemised monthly invoices automatically.
Select "Business Account" in the form, or head straight to our Open an Account page — it's free to set up, with no minimum spend.
East Kent Taxis